services

Training + R&D

Training + R & D

Specialised bespoke training courses

We can offer a range of training courses that can be tailored to suit the needs of your organisation, these include:

  • Contract and Service Delivery KPI Models
  • Balanced Scorecards
  • Process Analysis and Improvement
  • Service Value Analysis
  • Performance Maturity
  • Programme & Risk Management

We have links with the UK’s major universities, giving us access to leading academics that can undertake research and development activities with us on your behalf.

Past activities include the following:

  • R&D examples of past & current activities
  • ROI – proven ROI from excel to g2-metrix®
  • Service Value Research & Optimising SLAs
  • Performance Management Research – does your model meet your objectives
  • Service Benchmarking
  • Model Business Games